What is colorfulcashmere.com?
Colorfulcashmere.com is an online retailer specializing in luxurious 100% pure cashmere wraps. Our cashmere are hand-crafted from the finest Chyangra goat hair sourced from the Himalayas of Nepal.
What makes your cashmere wraps special?
Our wraps are made from the downy undercoat of Chyangra goats. They are known for their superior softness, warmth, and durability. We source our cashmere ethically and work directly with Nepalese artisans to bring you unique and beautiful designs.
What are the benefits of owning a cashmere wrap from colorfulcashmere.com?
Beyond the luxurious feel and timeless style, our cashmere wraps offer several benefits:
Natural Warmth: Cashmere provides excellent insulation. It will keep you warm in colder weather.
Breathable comfort: Cashmere is naturally breathable. It will let your skin to breathe and prevent overheating.
Lightweight and soft: Cashmere is incredibly soft and lightweight. You can wear them in summer too.
Durable and long-lasting: If you properly care your cashmere, it can become a treasured piece for years to come.
Do you offer any coupons or discounts?
We occasionally offer promotions and discounts. You can sign up for our newsletter to stay informed about current offers.
How do I redeem a coupon code?
During checkout, enter your coupon code in the designated field and click “Apply” to see the discount reflected in your order total.
Can I combine multiple coupons or discounts?
Unfortunately, only one coupon code can be applied per order. However, you can take advantage of sale prices even if you have a coupon code. The system will automatically apply the best discount available.
What is your return policy?
We want you to be completely satisfied with your purchase. You can return unworn and unwashed items with original tags within 15 days of receiving them for a full refund. Please see our return policy page for detailed instructions.
Can I exchange my cashmere wrap for a different size or color?
Absolutely! You can exchange your wrap for a different size or color within 15 days of receiving it. However, the refund is not possible in this case. Please see our return policy page for the exchange process.
What happens if I receive a damaged or incorrect item?
We sincerely apologize if you receive a damaged or incorrect item. Please contact us immediately at [email protected] so we can resolve the issue promptly. We will arrange for a return shipment and send you a replacement or issue a full refund, depending on your preference.
Where do you ship to?
We ship internationally! There are no shipping cost and estimated delivery times will vary depending on your location.
How long will it take to receive my order?
Processing typically takes 48 hours, and shipping times vary depending on your location. For most of the location, the shipping time will be 3-4 business days. You will receive a tracking number once your order ships.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options. But you might require an additional fee. Please contact our customer support at [email protected] for detailed information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover). You can pay with your credit card via Stripe.
Is my payment information secure?
Yes. We use a secure payment gateway to process all transactions. Your credit card information is encrypted and never stored on our servers.
Can I pay with a gift card?
Unfortunately, we do not currently accept gift cards as a payment method.
How do I place an order?
Simply browse our collection, select your desired wrap, choose your color, and add it to your cart. Once you’re ready, proceed to checkout and follow the on-screen instructions.
Can I create an account to save my information for future purchases?
Yes! Creating an account allows you to save your shipping and billing information for faster checkout in the future. You can also track your orders and view your order history.
What happens if I accidentally place a duplicate order?
Please contact us immediately at [email protected] if you accidentally place a duplicate order. We will be happy to cancel one of the orders for you, provided it hasn’t already shipped.
Is your cashmere ethically sourced?
Yes, ethical sourcing is a core value at colorfulcashmere.com. We partner with reputable suppliers who guarantee the humane treatment of Chyangra goats.
How do you vouch the well-being of the goats?
We work with suppliers who practice sustainable herding methods and prioritize the health and welfare of their animals. This includes securing proper access to food and water, providing adequate shelter, and avoiding harmful practices like mulesing.
Do you have any certifications related to ethical sourcing?
We are currently working towards obtaining certifications that recognize our commitment to ethical sourcing. In the meantime, we are happy to provide more information about our supplier practices upon request.
Do you support any social initiatives?
We are committed to giving back to the communities that help create our beautiful products. We support local artisans in Nepal and promote sustainable cashmere production practices.
How can I learn more about your social responsibility efforts?
We are happy to share more about our social responsibility initiatives. Please visit our “About Us” page or contact us directly for more information.
Can I get involved in your social responsibility efforts?
We appreciate your interest! While we don’t currently offer direct volunteer opportunities, you can support our efforts by choosing to shop with a company committed to ethical sourcing and social responsibility. You can also spread the word about our brand and mission to your friends and family.